Location
Pune, Maharashtra
Work Mode
Work from Home
Duration
0 months
Stipend
₹38,000/mo
Start Date
Immediate / as per notice period
Openings
5 positions
Type
Full-time
Category
Customer Support
About the Internship
10Pearls India has an opening for a Customer Success Associate in Pune. If you would rather learn by owning something small and real than by watching from the sidelines, this full-time customer success role is built that way.
About the role
As a Customer Success Associate at 10Pearls India, your…
About 10Pearls India
10Pearls India is hiring a Customer Success Associate in Pune — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 3 LPA–6.1 LPA and 5 openings.
Pune, MaharashtraVerified employer5 openings
Apply to 10Pearls India →Skills Required
Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building
Who Can Apply
- Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Pune or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.
Perks
Paid leave, casual leave and public holidaysFlexible working hours around core collaboration timeModern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teams
Interview & Selection Process
4 rounds — typical selection flow for this role:
- 1Resume screening and profile shortlisting by the talent acquisition team
- 2Discussion with the hiring manager on how you approach problems and work with others
- 3Team fit conversation with two or three future colleagues
- 4HR discussion — compensation, notice period, joining date and offer roll-out
₹38,000/month
Stipend · 0 months
Openings5 positions
Applicants0 applied
ModeWork from Home
CategoryCustomer Support
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