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21K School logo — 21K School Customer Success Associate in Noida, Uttar Pradesh
21K School VerifiedActively Hiring

Customer Success Associate

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Location

Noida, Uttar Pradesh

Work Mode

In Office

Duration

0 months

Stipend

₹37,000/mo

Start Date

Immediate / as per notice period

Openings

1 positions

Type

Full-time

Category

Customer Support

Apply Now — ₹37,000/moApply on Company Website ↗

About the Internship

21K School is hiring a Customer Success Associate in Noida. This is a full-time, permanent role with real ownership from the first quarter — you will be given work that ships, reviewed by people who know the craft, and the context to understand why it matters. About the role As a Customer Success…

About 21K School

21K School is hiring a Customer Success Associate in Noida — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 3 LPA–5.9 LPA and 1 opening.
Noida, Uttar PradeshVerified employer1 opening
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Skills Required

Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building

Who Can Apply

  • Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Noida or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.

Perks

Paid leave, casual leave and public holidaysFlexible working hours around core collaboration timeModern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teams

Interview & Selection Process

4 rounds — typical selection flow for this role:

  1. 1Resume screening and profile shortlisting by the talent acquisition team
  2. 2Technical or practical round based on the day-to-day work of the role
  3. 3Take-home exercise or live problem-solving discussion
  4. 4HR discussion — compensation, notice period, joining date and offer roll-out
37,000/month

Stipend · 0 months

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Openings1 positions
Applicants0 applied
ModeIn Office
CategoryCustomer Support
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