Customer Success Associate

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Location

Udaipur, Rajasthan

Work Mode

In Office

Duration

0 months

Stipend

₹29,000/mo

Start Date

Immediate / as per notice period

Openings

2 positions

Type

Full-time

About the Internship

12Grids has an opening for a Customer Success Associate in Udaipur. If you would rather learn by owning something small and real than by watching from the sidelines, this full-time customer success role is built that way. About the role The Customer Success Associate role at 12Grids centres on…

About 12Grids

12Grids is hiring a Customer Success Associate in Udaipur — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 2.4 LPA–4.6 LPA and 2 openings.

Udaipur, RajasthanVerified employer2 openings

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Skills Required

Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building

Who Can Apply

Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Udaipur or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.

Perks

Structured onboarding with a named mentor for the first 90 daysHealth insurance cover for you (and family cover on confirmation)Learning and certification budgetPaid leave, casual leave and public holidaysFlexible working hours around core collaboration timeModern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surprise