Applications are open for the Software Support Engineer position at 7EDGE in Mangaluru. You will join a working team in product support engineering, take a defined area end to end, and see the result of your work in the hands of real users or customers.
About the role
The Software Support Engineer…
About 7EDGE
7EDGE is hiring a Software Support Engineer in Mangaluru — a full-time full-time position working in log search, a ticketing system and SQL, with an indicative CTC of 2.4 LPA–4.4 LPA and 3 openings.
TroubleshootingSQLLog AnalysisREST APIsTicketing SystemsLinux BasicsCustomer CommunicationRoot Cause AnalysisDocumentationEscalation Handling
Who Can Apply
B.E./B.Tech (CSE/IT/ECE), BCA/MCA or B.Sc/M.Sc (Computer Science / IT) graduates with 0–2 years of relevant experience, based in Mangaluru or willing to relocate. You should be comfortable with Troubleshooting, SQL, Log Analysis, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.
Perks
Structured onboarding with a named mentor for the first 90 daysHealth insurance cover for you (and family cover on confirmation)Learning and certification budgetPaid leave, casual leave and public holidaysFlexible working hours around core collaboration timeModern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surprise
Interview & Selection Process
4 rounds — typical selection flow for this role:
1Resume screening and profile shortlisting by the talent acquisition team
2Team fit conversation with two or three future colleagues
3Final discussion covering role expectations, compensation and start date
4HR discussion — compensation, notice period, joining date and offer roll-out