Software Support Engineer

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Location

Siliguri, West Bengal

Work Mode

Hybrid

Duration

0 months

Stipend

₹28,000/mo

Start Date

Immediate / as per notice period

Openings

4 positions

Type

Full-time

About the Internship

AirWorks is recruiting a Software Support Engineer for its Siliguri team. The role suits someone early in their career who wants depth in product support engineering rather than a rotation through everything at once. About the role This Software Support Engineer position is about diagnosing…

About AirWorks

AirWorks is hiring a Software Support Engineer in Siliguri — a full-time full-time position working in log search, a ticketing system and SQL, with an indicative CTC of 2.4 LPA–4.4 LPA and 4 openings.

Siliguri, West BengalVerified employer4 openings

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Skills Required

TroubleshootingSQLLog AnalysisREST APIsTicketing SystemsLinux BasicsCustomer CommunicationRoot Cause AnalysisDocumentationEscalation Handling

Who Can Apply

B.E./B.Tech (CSE/IT/ECE), BCA/MCA or B.Sc/M.Sc (Computer Science / IT) graduates with 0–2 years of relevant experience, based in Siliguri or willing to relocate. You should be comfortable with Troubleshooting, SQL, Log Analysis, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.

Perks

Learning and certification budgetPaid leave, casual leave and public holidaysFlexible working hours around core collaboration timeModern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person time