Aithent Technologies is recruiting a Customer Success Associate for its Warangal team. The role suits someone early in their career who wants depth in customer success rather than a rotation through everything at once.
About the role
The Customer Success Associate role at Aithent Technologies…
About Aithent Technologies
Aithent Technologies is hiring a Customer Success Associate in Warangal — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 2.4 LPA–4.8 LPA and 2 openings.
Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building
Who Can Apply
Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Warangal or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.
Perks
Flexible working hours around core collaboration timeModern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on time
Interview & Selection Process
5 rounds — typical selection flow for this role:
1Resume screening and profile shortlisting by the talent acquisition team
2Team fit conversation with two or three future colleagues
3Final discussion covering role expectations, compensation and start date
4Application screening (CV and, where relevant, a portfolio or code sample)
5HR discussion — compensation, notice period, joining date and offer roll-out