Location
Kozhikode, Kerala
Work Mode
In Office
Duration
0 months
Stipend
₹29,000/mo
Start Date
Immediate / as per notice period
Openings
2 positions
Type
Full-time
Category
Customer Support
About the Internship
Applications are open for the Customer Success Associate position at Alert Enterprise in Kozhikode. You will join a working team in customer success, take a defined area end to end, and see the result of your work in the hands of real users or customers.
About the role
As a Customer Success…
About Alert Enterprise
Alert Enterprise is hiring a Customer Success Associate in Kozhikode — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 2.4 LPA–4.5 LPA and 2 openings.
Kozhikode, KeralaVerified employer2 openings
Apply to Alert Enterprise →Skills Required
Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building
Who Can Apply
- Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Kozhikode or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.
Perks
Clear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 daysHealth insurance cover for you (and family cover on confirmation)Learning and certification budget
Interview & Selection Process
5 rounds — typical selection flow for this role:
- 1Resume screening and profile shortlisting by the talent acquisition team
- 2Application screening (CV and, where relevant, a portfolio or code sample)
- 3Short introductory call with the recruiter about your background and interest
- 4Technical or practical round based on the day-to-day work of the role
- 5HR discussion — compensation, notice period, joining date and offer roll-out
₹29,000/month
Stipend · 0 months
Openings2 positions
Applicants0 applied
ModeIn Office
CategoryCustomer Support
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