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Aisera India logo — Aisera India Customer Success Associate in Ranchi, Jharkhand
Aisera India VerifiedActively Hiring

Customer Success Associate

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Location

Ranchi, Jharkhand

Work Mode

Hybrid

Duration

0 months

Stipend

₹29,000/mo

Start Date

Immediate / as per notice period

Openings

4 positions

Type

Full-time

Category

Customer Support

Apply Now — ₹29,000/moApply on Company Website ↗

About the Internship

Aisera India is recruiting a Customer Success Associate for its Ranchi team. The role suits someone early in their career who wants depth in customer success rather than a rotation through everything at once. About the role In this role you will be making sure customers actually get value, and…

About Aisera India

Aisera India is hiring a Customer Success Associate in Ranchi — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 2.4 LPA–4.6 LPA and 4 openings.
Ranchi, JharkhandVerified employer4 openings
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Skills Required

Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building

Who Can Apply

  • Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Ranchi or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.

Perks

Modern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 days

Interview & Selection Process

3 rounds — typical selection flow for this role:

  1. 1Resume screening and profile shortlisting by the talent acquisition team
  2. 2Short introductory call with the recruiter about your background and interest
  3. 3HR discussion — compensation, notice period, joining date and offer roll-out
29,000/month

Stipend · 0 months

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Openings4 positions
Applicants0 applied
ModeHybrid
CategoryCustomer Support
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