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Affirma Consulting logo — Affirma Consulting Customer Success Associate in Madurai, Tamil Nadu
Affirma Consulting VerifiedActively Hiring

Customer Success Associate

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Location

Madurai, Tamil Nadu

Work Mode

In Office

Duration

0 months

Stipend

₹29,000/mo

Start Date

Immediate / as per notice period

Openings

3 positions

Type

Full-time

Category

Customer Support

Apply Now — ₹29,000/moApply on Company Website ↗

About the Internship

Affirma Consulting has an opening for a Customer Success Associate in Madurai. If you would rather learn by owning something small and real than by watching from the sidelines, this full-time customer success role is built that way. About the role In this role you will be making sure customers…

About Affirma Consulting

Affirma Consulting is hiring a Customer Success Associate in Madurai — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 2.4 LPA–4.6 LPA and 3 openings.
Madurai, Tamil NaduVerified employer3 openings
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Skills Required

Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building

Who Can Apply

  • Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Madurai or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.

Perks

Team offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 daysHealth insurance cover for you (and family cover on confirmation)Learning and certification budgetPaid leave, casual leave and public holidaysFlexible working hours around core collaboration time

Interview & Selection Process

4 rounds — typical selection flow for this role:

  1. 1Resume screening and profile shortlisting by the talent acquisition team
  2. 2Short introductory call with the recruiter about your background and interest
  3. 3Technical or practical round based on the day-to-day work of the role
  4. 4HR discussion — compensation, notice period, joining date and offer roll-out
29,000/month

Stipend · 0 months

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Openings3 positions
Applicants0 applied
ModeIn Office
CategoryCustomer Support
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