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Aakruti Solutions logo — Aakruti Solutions Customer Success Associate in Mangaluru, Karnataka
Aakruti Solutions VerifiedActively Hiring

Customer Success Associate

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Location

Mangaluru, Karnataka

Work Mode

Work from Home

Duration

0 months

Stipend

₹29,000/mo

Start Date

Immediate / as per notice period

Openings

2 positions

Type

Full-time

Category

Customer Support

Apply Now — ₹29,000/moApply on Company Website ↗

About the Internship

Applications are open for the Customer Success Associate position at Aakruti Solutions in Mangaluru. You will join a working team in customer success, take a defined area end to end, and see the result of your work in the hands of real users or customers. About the role As a Customer Success…

About Aakruti Solutions

Aakruti Solutions is hiring a Customer Success Associate in Mangaluru — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 2.4 LPA–4.5 LPA and 2 openings.
Mangaluru, KarnatakaVerified employer2 openings
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Skills Required

Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building

Who Can Apply

  • Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Mangaluru or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.

Perks

Paid leave, casual leave and public holidaysFlexible working hours around core collaboration timeModern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teams

Interview & Selection Process

4 rounds — typical selection flow for this role:

  1. 1Resume screening and profile shortlisting by the talent acquisition team
  2. 2Application screening (CV and, where relevant, a portfolio or code sample)
  3. 3Short introductory call with the recruiter about your background and interest
  4. 4HR discussion — compensation, notice period, joining date and offer roll-out
29,000/month

Stipend · 0 months

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Openings2 positions
Applicants0 applied
ModeWork from Home
CategoryCustomer Support
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