Location
Ludhiana, Punjab
Work Mode
Hybrid
Duration
0 months
Stipend
₹29,000/mo
Start Date
Immediate / as per notice period
Openings
4 positions
Type
Full-time
Category
Customer Support
About the Internship
Akasa Technologies is hiring a Customer Success Associate in Ludhiana. This is a full-time, permanent role with real ownership from the first quarter — you will be given work that ships, reviewed by people who know the craft, and the context to understand why it matters.
About the role
In this…
About Akasa Technologies
Akasa Technologies is hiring a Customer Success Associate in Ludhiana — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 2.4 LPA–4.5 LPA and 4 openings.
Ludhiana, PunjabVerified employer4 openings
Apply to Akasa Technologies →Skills Required
Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building
Who Can Apply
- Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Ludhiana or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.
Perks
Health insurance cover for you (and family cover on confirmation)Learning and certification budgetPaid leave, casual leave and public holidaysFlexible working hours around core collaboration timeModern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemes
Interview & Selection Process
5 rounds — typical selection flow for this role:
- 1Resume screening and profile shortlisting by the talent acquisition team
- 2Application screening (CV and, where relevant, a portfolio or code sample)
- 3Short introductory call with the recruiter about your background and interest
- 4Technical or practical round based on the day-to-day work of the role
- 5HR discussion — compensation, notice period, joining date and offer roll-out
₹29,000/month
Stipend · 0 months
Openings4 positions
Applicants0 applied
ModeHybrid
CategoryCustomer Support
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