Active.ai has an opening for a Customer Success Associate in Jaipur. If you would rather learn by owning something small and real than by watching from the sidelines, this full-time customer success role is built that way.
About the role
In this role you will be making sure customers actually get…
About Active.ai
Active.ai is hiring a Customer Success Associate in Jaipur — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 2.4 LPA–4.8 LPA and 4 openings.
Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building
Who Can Apply
Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Jaipur or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.
Perks
Modern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 days
Interview & Selection Process
3 rounds — typical selection flow for this role:
1Resume screening and profile shortlisting by the talent acquisition team
2Final discussion covering role expectations, compensation and start date
3HR discussion — compensation, notice period, joining date and offer roll-out