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91springboard logo — 91springboard Customer Success Associate in Noida, Uttar Pradesh
91springboard VerifiedActively Hiring

Customer Success Associate

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Location

Noida, Uttar Pradesh

Work Mode

Hybrid

Duration

0 months

Stipend

₹38,000/mo

Start Date

Immediate / as per notice period

Openings

4 positions

Type

Full-time

Category

Customer Support

Apply Now — ₹38,000/moApply on Company Website ↗

About the Internship

91springboard is recruiting a Customer Success Associate for its Noida team. The role suits someone early in their career who wants depth in customer success rather than a rotation through everything at once. About the role This Customer Success Associate position is about making sure customers…

About 91springboard

91springboard is hiring a Customer Success Associate in Noida — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 3 LPA–6 LPA and 4 openings.
Noida, Uttar PradeshVerified employer4 openings
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Skills Required

Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building

Who Can Apply

  • Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Noida or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.

Perks

Support for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 daysHealth insurance cover for you (and family cover on confirmation)Learning and certification budgetPaid leave, casual leave and public holidaysFlexible working hours around core collaboration timeModern hardware and the tool licences your role needs

Interview & Selection Process

5 rounds — typical selection flow for this role:

  1. 1Resume screening and profile shortlisting by the talent acquisition team
  2. 2Take-home exercise or live problem-solving discussion
  3. 3Discussion with the hiring manager on how you approach problems and work with others
  4. 4Team fit conversation with two or three future colleagues
  5. 5HR discussion — compensation, notice period, joining date and offer roll-out
38,000/month

Stipend · 0 months

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Openings4 positions
Applicants0 applied
ModeHybrid
CategoryCustomer Support
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