ACG has an opening for a Customer Success Associate in Hyderabad. If you would rather learn by owning something small and real than by watching from the sidelines, this full-time customer success role is built that way.
About the role
In this role you will be making sure customers actually get…
About ACG
ACG is hiring a Customer Success Associate in Hyderabad — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 3 LPA–5.9 LPA and 1 opening.
Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building
Who Can Apply
Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Hyderabad or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.
Perks
Team offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 daysHealth insurance cover for you (and family cover on confirmation)Learning and certification budgetPaid leave, casual leave and public holidaysFlexible working hours around core collaboration time
Interview & Selection Process
4 rounds — typical selection flow for this role:
1Resume screening and profile shortlisting by the talent acquisition team
2Technical or practical round based on the day-to-day work of the role
3Take-home exercise or live problem-solving discussion
4HR discussion — compensation, notice period, joining date and offer roll-out