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Perfios logo — Perfios Customer Success Associate in Nagpur, Maharashtra
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Customer Success Associate

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Location

Nagpur, Maharashtra

Work Mode

Hybrid

Duration

0 months

Stipend

₹30,000/mo

Start Date

Immediate / as per notice period

Openings

2 positions

Type

Full-time

Category

Customer Support

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About the Internship

Perfios is hiring a Customer Success Associate in Nagpur. This is a full-time, permanent role with real ownership from the first quarter — you will be given work that ships, reviewed by people who know the craft, and the context to understand why it matters. About the role As a Customer Success…

About Perfios

Perfios is hiring a Customer Success Associate in Nagpur — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 2.4 LPA–4.7 LPA and 2 openings.
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Nagpur, MaharashtraVerified employer2 openings
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Skills Required

Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building

Who Can Apply

  • Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Nagpur or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.

Perks

Paid leave, casual leave and public holidaysFlexible working hours around core collaboration timeModern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teams

Interview & Selection Process

4 rounds — typical selection flow for this role:

  1. 1Resume screening and profile shortlisting by the talent acquisition team
  2. 2Take-home exercise or live problem-solving discussion
  3. 3Discussion with the hiring manager on how you approach problems and work with others
  4. 4HR discussion — compensation, notice period, joining date and offer roll-out
30,000/month

Stipend · 0 months

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Openings2 positions
Applicants0 applied
ModeHybrid
CategoryCustomer Support
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