Location
Panaji, Goa
Work Mode
Work from Home
Duration
0 months
Stipend
₹33,000/mo
Start Date
Immediate / as per notice period
Openings
2 positions
Type
Full-time
Category
Customer Support
About the Internship
Start your career in customer success at M2P Fintech as a Customer Success Associate in Panaji. This is a full-time position with a structured first ninety days, a named mentor, and genuine responsibility once you are through it.
About the role
In this role you will be making sure customers…
About M2P Fintech
M2P Fintech is hiring a Customer Success Associate in Panaji — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 2.6 LPA–5.3 LPA and 2 openings.
See all M2P Fintechinternships →Panaji, GoaVerified employer2 openings
Apply to M2P Fintech →Skills Required
Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building
Who Can Apply
- Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Panaji or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.
Perks
Health insurance cover for you (and family cover on confirmation)Learning and certification budgetPaid leave, casual leave and public holidaysFlexible working hours around core collaboration timeModern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemes
Interview & Selection Process
5 rounds — typical selection flow for this role:
- 1Resume screening and profile shortlisting by the talent acquisition team
- 2Discussion with the hiring manager on how you approach problems and work with others
- 3Team fit conversation with two or three future colleagues
- 4Final discussion covering role expectations, compensation and start date
- 5HR discussion — compensation, notice period, joining date and offer roll-out
₹33,000/month
Stipend · 0 months
Openings2 positions
Applicants0 applied
ModeWork from Home
CategoryCustomer Support
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