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Datamatics VerifiedActively Hiring

Customer Success Associate

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Location

Jamshedpur, Jharkhand

Work Mode

In Office

Duration

0 months

Stipend

₹29,000/mo

Start Date

Immediate / as per notice period

Openings

5 positions

Type

Full-time

Category

Customer Support

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About the Internship

Datamatics has an opening for a Customer Success Associate in Jamshedpur. If you would rather learn by owning something small and real than by watching from the sidelines, this full-time customer success role is built that way. About the role The Customer Success Associate role at Datamatics…

About Datamatics

Datamatics is hiring a Customer Success Associate in Jamshedpur — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 2.4 LPA–4.6 LPA and 5 openings.
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Jamshedpur, JharkhandVerified employer5 openings
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Skills Required

Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building

Who Can Apply

  • Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Jamshedpur or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.

Perks

Employee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 daysHealth insurance cover for you (and family cover on confirmation)Learning and certification budgetPaid leave, casual leave and public holidays

Interview & Selection Process

3 rounds — typical selection flow for this role:

  1. 1Resume screening and profile shortlisting by the talent acquisition team
  2. 2Technical or practical round based on the day-to-day work of the role
  3. 3HR discussion — compensation, notice period, joining date and offer roll-out
29,000/month

Stipend · 0 months

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Openings5 positions
Applicants0 applied
ModeIn Office
CategoryCustomer Support
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