Olyv is recruiting a Software Support Engineer for its Kochi team. The role suits someone early in their career who wants depth in product support engineering rather than a rotation through everything at once.
About the role
The Software Support Engineer role at Olyv centres on diagnosing…
About Olyv
Olyv is hiring a Software Support Engineer in Kochi — a full-time full-time position working in log search, a ticketing system and SQL, with an indicative CTC of 2.4 LPA–4.3 LPA and 1 opening.
TroubleshootingSQLLog AnalysisREST APIsTicketing SystemsLinux BasicsCustomer CommunicationRoot Cause AnalysisDocumentationEscalation Handling
Who Can Apply
B.E./B.Tech (CSE/IT/ECE), BCA/MCA or B.Sc/M.Sc (Computer Science / IT) graduates with 0–2 years of relevant experience, based in Kochi or willing to relocate. You should be comfortable with Troubleshooting, SQL, Log Analysis, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.
Perks
Employee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 daysHealth insurance cover for you (and family cover on confirmation)Learning and certification budgetPaid leave, casual leave and public holidays
Interview & Selection Process
3 rounds — typical selection flow for this role:
1Resume screening and profile shortlisting by the talent acquisition team
2Take-home exercise or live problem-solving discussion
3HR discussion — compensation, notice period, joining date and offer roll-out