Join Ftcash in Ludhiana as a Customer Success Ops Intern. This entry-level internship is designed for students and recent graduates who learn best by building, shipping and getting real feedback on customer success operations work.
About the role
As a Customer Success Ops Intern at Ftcash, your…
About Ftcash
Ftcash offers a mentor-led Customer Success Ops Intern in Ludhiana with live project work in business development, a stipend of ₹17,000/month and a Pre-Placement Offer opportunity for strong performers.
Customer SuccessHealth ScoringUsage AnalyticsCRM ToolsExcelChurn AnalysisOnboarding SupportTicket TriageReportingClient Communication
Who Can Apply
Final-year students and recent graduates from Any graduate or final-year student — BBA/MBA, B.Com, BCA or B.E./B.Tech who are based in or willing to work from Ludhiana. You should be keen to learn Customer Success, Health Scoring, Usage Analytics on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.
Perks
Mentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursBroad ownership and direct exposure to founders and senior decision-makers
Interview & Selection Process
3 rounds — typical selection flow for this role:
1Application screening & resume shortlisting by the talent team
2Practical assignment or case study with a short walkthrough
3HR discussion — stipend, start date, expectations and offer