Join HDFC Securities in Chennai as a GenAI Customer Support Automation Intern. This entry-level internship is designed for students and recent graduates who learn best by building, shipping and getting real feedback on GenAI for customer support work.
About the role
As a GenAI Customer Support…
About HDFC Securities
HDFC Securities offers a mentor-led GenAI Customer Support Automation Intern in Chennai with live project work in generative ai, a stipend of ₹17,000/month and a Pre-Placement Offer opportunity for strong performers.
Large Language Models (LLMs)RAG over Knowledge BasesPythonSupport Tooling (Zendesk / Freshdesk)Intent ClassificationEscalation DesignPrompt EngineeringConversation AnalyticsQuality MonitoringCustomer Empathy
Who Can Apply
Final-year students and recent graduates from B.E./B.Tech, BCA, MCA, BBA/MBA or B.Sc (Computer Science) who are based in or willing to work from Chennai. You should be keen to learn Large Language Models (LLMs), RAG over Knowledge Bases, Python on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.
Perks
Flexible working hoursNetworking with senior professionalsInternship CertificateLetter of RecommendationMentorship from a named mentor
Interview & Selection Process
4 rounds — typical selection flow for this role:
1Application screening & resume shortlisting by the talent team
2Discussion with the hiring manager on the role and your fit
3Team-fit / behavioural interview with the team
4HR discussion — stipend, start date, expectations and offer