Location
Shillong, Meghalaya
Work Mode
Hybrid
Duration
3 months
Stipend
₹16,000/mo
Start Date
Immediate / Rolling
Openings
3 positions
Type
Full-time
Category
Generative AI
About the Internship
The New India Assurance is hiring a GenAI Customer Support Automation Intern in Shillong — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to GenAI for customer support rather than a certificate-only programme.
About the role
As a GenAI Customer…
About The New India Assurance
The New India Assurance offers a mentor-led GenAI Customer Support Automation Intern in Shillong with live project work in generative ai, a stipend of ₹16,000/month and a Pre-Placement Offer opportunity for strong performers.
See all The New India Assuranceinternships →Shillong, MeghalayaVerified employer3 openings
Apply to The New India Assurance →Skills Required
Large Language Models (LLMs)RAG over Knowledge BasesPythonSupport Tooling (Zendesk / Freshdesk)Intent ClassificationEscalation DesignPrompt EngineeringConversation AnalyticsQuality MonitoringCustomer Empathy
Who Can Apply
- Final-year students and recent graduates from B.E./B.Tech, BCA, MCA, BBA/MBA or B.Sc (Computer Science) who are based in or willing to work from Shillong. You should be keen to learn Large Language Models (LLMs), RAG over Knowledge Bases, Python on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.
Perks
Internship CertificateLetter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflows
Interview & Selection Process
2 rounds — typical selection flow for this role:
- 1Application screening & resume shortlisting by the talent team
- 2Practical assignment or case study with a short walkthrough
₹16,000/month
Stipend · 3 months
Openings3 positions
Applicants0 applied
ModeHybrid
CategoryGenerative AI
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