GenAI Customer Support Automation Intern

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Location

Hyderabad, Telangana

Work Mode

Hybrid

Duration

2 months

Stipend

₹21,000/mo

Start Date

Immediate / Rolling

Openings

8 positions

Type

Full-time

About the Internship

FSS (Financial Software and Systems) is hiring a GenAI Customer Support Automation Intern in Hyderabad — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to GenAI for customer support rather than a certificate-only programme. About the role As a GenAI…

About FSS (Financial Software and Systems)

FSS (Financial Software and Systems) offers a mentor-led GenAI Customer Support Automation Intern in Hyderabad with live project work in generative ai, a stipend of ₹21,000/month and a Pre-Placement Offer opportunity for strong performers.

See all FSS (Financial Software and Systems)internships →

Hyderabad, TelanganaVerified employer8 openings

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Skills Required

Large Language Models (LLMs)RAG over Knowledge BasesPythonSupport Tooling (Zendesk / Freshdesk)Intent ClassificationEscalation DesignPrompt EngineeringConversation AnalyticsQuality MonitoringCustomer Empathy

Who Can Apply

Final-year students and recent graduates from B.E./B.Tech, BCA, MCA, BBA/MBA or B.Sc (Computer Science) who are based in or willing to work from Hyderabad. You should be keen to learn Large Language Models (LLMs), RAG over Knowledge Bases, Python on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.