Navi has an open GenAI Customer Support Automation Intern position in Bengaluru for motivated freshers and final-year students. You will work on live GenAI for customer support projects and finish with something you can genuinely talk about in interviews.
About the role
As a GenAI Customer Support…
About Navi
Navi offers a mentor-led GenAI Customer Support Automation Intern in Bengaluru with live project work in generative ai, a stipend of ₹17,000/month and a Pre-Placement Offer opportunity for strong performers.
Large Language Models (LLMs)RAG over Knowledge BasesPythonSupport Tooling (Zendesk / Freshdesk)Intent ClassificationEscalation DesignPrompt EngineeringConversation AnalyticsQuality MonitoringCustomer Empathy
Who Can Apply
Final-year students and recent graduates from B.E./B.Tech, BCA, MCA, BBA/MBA or B.Sc (Computer Science) who are based in or willing to work from Bengaluru. You should be keen to learn Large Language Models (LLMs), RAG over Knowledge Bases, Python on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.
Perks
Live project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionals
Interview & Selection Process
2 rounds — typical selection flow for this role:
1Application screening & resume shortlisting by the talent team