Start your career in GenAI for customer support with CyberArk as a GenAI Customer Support Automation Intern in Gandhinagar. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one.
About the role
As a GenAI Customer Support Automation…
About CyberArk
CyberArk offers a mentor-led GenAI Customer Support Automation Intern in Gandhinagar with live project work in generative ai, a stipend of ₹18,000/month and a Pre-Placement Offer opportunity for strong performers.
Large Language Models (LLMs)RAG over Knowledge BasesPythonSupport Tooling (Zendesk / Freshdesk)Intent ClassificationEscalation DesignPrompt EngineeringConversation AnalyticsQuality MonitoringCustomer Empathy
Who Can Apply
Final-year students and recent graduates from B.E./B.Tech, BCA, MCA, BBA/MBA or B.Sc (Computer Science) who are based in or willing to work from Gandhinagar. You should be keen to learn Large Language Models (LLMs), RAG over Knowledge Bases, Python on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.
Perks
Letter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunity
Interview & Selection Process
2 rounds — typical selection flow for this role:
1Application screening & resume shortlisting by the talent team