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Upsurge logo — Upsurge Customer Support Intern in Sivakasi, Tamil Nadu
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Customer Support Intern

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Location

Sivakasi, Tamil Nadu

Work Mode

Hybrid

Duration

3 months

Stipend

₹18,000/mo

Start Date

Immediate / Rolling

Openings

2 positions

Type

Full-time

Category

Customer Support

Apply Now — ₹18,000/moApply on Company Website ↗

About the Internship

Join Upsurge in Sivakasi as a Customer Support Intern. This entry-level internship is designed for students and recent graduates who learn best by building, shipping and getting real feedback on customer support operations work. About the role As a Customer Support Intern at Upsurge, your core…

About Upsurge

Upsurge offers a mentor-led Customer Support Intern in Sivakasi with live project work in customer support, a stipend of ₹18,000/month and a Pre-Placement Offer opportunity for strong performers.
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Sivakasi, Tamil NaduVerified employer2 openings
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Skills Required

Ticketing Systems (Zendesk / Freshdesk)Written CommunicationIssue TroubleshootingSLA & Escalation ManagementKnowledge Base AuthoringCustomer EmpathyCRM UsageRoot Cause ReportingLive Chat & Voice SupportAdvanced Excel

Who Can Apply

  • Final-year students and recent graduates from Any graduate — BBA, B.Com, B.A., BCA, B.Sc or B.E./B.Tech with strong communication who are based in or willing to work from Sivakasi. You should be keen to learn Ticketing Systems (Zendesk / Freshdesk), Written Communication, Issue Troubleshooting on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.

Perks

Mentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hours

Interview & Selection Process

3 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Practical assignment or case study with a short walkthrough
  3. 3HR discussion — stipend, start date, expectations and offer
18,000/month

Stipend · 3 months

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Openings2 positions
Applicants0 applied
ModeHybrid
CategoryCustomer Support
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