The New India Assurance is hiring a Customer Support Intern in Kullu — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to customer support operations rather than a certificate-only programme.
About the role
As a Customer Support Intern at The New India…
About The New India Assurance
The New India Assurance offers a mentor-led Customer Support Intern in Kullu with live project work in customer support, a stipend of ₹20,000/month and a Pre-Placement Offer opportunity for strong performers.
Ticketing Systems (Zendesk / Freshdesk)Written CommunicationIssue TroubleshootingSLA & Escalation ManagementKnowledge Base AuthoringCustomer EmpathyCRM UsageRoot Cause ReportingLive Chat & Voice SupportAdvanced Excel
Who Can Apply
Final-year students and recent graduates from Any graduate — BBA, B.Com, B.A., BCA, B.Sc or B.E./B.Tech with strong communication who are based in or willing to work from Kullu. You should be keen to learn Ticketing Systems (Zendesk / Freshdesk), Written Communication, Issue Troubleshooting on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.
Perks
Exposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsInternship Certificate
Interview & Selection Process
2 rounds — typical selection flow for this role:
1Application screening & resume shortlisting by the talent team