Location
Nagpur, Maharashtra
Work Mode
Hybrid
Duration
2 months
Stipend
₹18,000/mo
Start Date
Immediate / Rolling
Openings
1 positions
Type
Full-time
Category
Customer Support
About the Internship
Join NIIT in Nagpur as a Customer Support Intern. This entry-level internship is designed for students and recent graduates who learn best by building, shipping and getting real feedback on customer support operations work.
About the role
As a Customer Support Intern at NIIT, your core focus will…
About NIIT
NIIT offers a mentor-led Customer Support Intern in Nagpur with live project work in customer support, a stipend of ₹18,000/month and a Pre-Placement Offer opportunity for strong performers.
See all NIITinternships →Nagpur, MaharashtraVerified employer1 opening
Apply to NIIT →Skills Required
Ticketing Systems (Zendesk / Freshdesk)Written CommunicationIssue TroubleshootingSLA & Escalation ManagementKnowledge Base AuthoringCustomer EmpathyCRM UsageRoot Cause ReportingLive Chat & Voice SupportAdvanced Excel
Who Can Apply
- Final-year students and recent graduates from Any graduate — BBA, B.Com, B.A., BCA, B.Sc or B.E./B.Tech with strong communication who are based in or willing to work from Nagpur. You should be keen to learn Ticketing Systems (Zendesk / Freshdesk), Written Communication, Issue Troubleshooting on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.
Perks
Mentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hours
Interview & Selection Process
3 rounds — typical selection flow for this role:
- 1Application screening & resume shortlisting by the talent team
- 2Practical assignment or case study with a short walkthrough
- 3HR discussion — stipend, start date, expectations and offer
₹18,000/month
Stipend · 2 months
Openings1 positions
Applicants0 applied
ModeHybrid
CategoryCustomer Support
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