Customer Support Intern

Apply Now

Location

Agra, Uttar Pradesh

Work Mode

In Office

Duration

6 months

Stipend

₹23,000/mo

Start Date

Immediate / Rolling

Openings

3 positions

Type

Full-time

About the Internship

Start your career in customer support operations with IIFL Securities as a Customer Support Intern in Agra. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one. About the role As a Customer Support Intern at IIFL Securities, your…

About IIFL Securities

IIFL Securities offers a mentor-led Customer Support Intern in Agra with live project work in customer support, a stipend of ₹23,000/month and a Pre-Placement Offer opportunity for strong performers.

See all IIFL Securitiesinternships →

Agra, Uttar PradeshVerified employer3 openings

Apply to IIFL Securities →

Skills Required

Ticketing Systems (Zendesk / Freshdesk)Written CommunicationIssue TroubleshootingSLA & Escalation ManagementKnowledge Base AuthoringCustomer EmpathyCRM UsageRoot Cause ReportingLive Chat & Voice SupportAdvanced Excel

Who Can Apply

Final-year students and recent graduates from Any graduate — BBA, B.Com, B.A., BCA, B.Sc or B.E./B.Tech with strong communication who are based in or willing to work from Agra. You should be keen to learn Ticketing Systems (Zendesk / Freshdesk), Written Communication, Issue Troubleshooting on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.

Perks

Letter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunity