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Portea Medical logo — Portea Medical Customer Support Intern in Thiruvananthapuram, Kerala
Portea Medical VerifiedActively Hiring

Customer Support Intern

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Location

Thiruvananthapuram, Kerala

Work Mode

In Office

Duration

6 months

Stipend

₹24,000/mo

Start Date

Immediate / Rolling

Openings

4 positions

Type

Full-time

Category

Customer Support

Apply Now — ₹24,000/moApply on Company Website ↗

About the Internship

Start your career in customer support operations with Portea Medical as a Customer Support Intern in Thiruvananthapuram. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one. About the role As a Customer Support Intern at Portea…

About Portea Medical

Portea Medical offers a mentor-led Customer Support Intern in Thiruvananthapuram with live project work in customer support, a stipend of ₹24,000/month and a Pre-Placement Offer opportunity for strong performers.
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Thiruvananthapuram, KeralaVerified employer4 openings
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Skills Required

Ticketing Systems (Zendesk / Freshdesk)Written CommunicationIssue TroubleshootingSLA & Escalation ManagementKnowledge Base AuthoringCustomer EmpathyCRM UsageRoot Cause ReportingLive Chat & Voice SupportAdvanced Excel

Who Can Apply

  • Final-year students and recent graduates from Any graduate — BBA, B.Com, B.A., BCA, B.Sc or B.E./B.Tech with strong communication who are based in or willing to work from Thiruvananthapuram. You should be keen to learn Ticketing Systems (Zendesk / Freshdesk), Written Communication, Issue Troubleshooting on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.

Perks

Pre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsInternship CertificateLetter of Recommendation

Interview & Selection Process

3 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Discussion with the hiring manager on the role and your fit
  3. 3HR discussion — stipend, start date, expectations and offer
24,000/month

Stipend · 6 months

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Openings4 positions
Applicants0 applied
ModeIn Office
CategoryCustomer Support
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