Location
Ahmedabad, Gujarat
Work Mode
In Office
Duration
6 months
Stipend
₹27,000/mo
Start Date
Immediate / Rolling
Openings
3 positions
Type
Full-time
Category
Customer Support
About the Internship
Start your career in customer success and account retention with BlackSoil as a Customer Success Intern in Ahmedabad. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one.
About the role
As a Customer Success Intern at BlackSoil…
About BlackSoil
BlackSoil offers a mentor-led Customer Success Intern in Ahmedabad with live project work in customer support, a stipend of ₹27,000/month and a Pre-Placement Offer opportunity for strong performers.
See all BlackSoilinternships →Ahmedabad, GujaratVerified employer3 openings
Apply to BlackSoil →Skills Required
Churn PreventionSaaS OnboardingNet Revenue Retention (NRR) TrackingCustomer Health ScoringCRM Hygiene (HubSpot / Salesforce)QBR PreparationEscalation ManagementProduct Training & EnablementUsage AnalyticsWritten Communication
Who Can Apply
- Final-year students and recent graduates from BBA/MBA, B.Com, B.E./B.Tech, B.A. or any graduate with strong communication who are based in or willing to work from Ahmedabad. You should be keen to learn Churn Prevention, SaaS Onboarding, Net Revenue Retention (NRR) Tracking on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.
Perks
Letter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunity
Interview & Selection Process
4 rounds — typical selection flow for this role:
- 1Application screening & resume shortlisting by the talent team
- 2Practical assignment or case study with a short walkthrough
- 3Discussion with the hiring manager on the role and your fit
- 4HR discussion — stipend, start date, expectations and offer
₹27,000/month
Stipend · 6 months
Openings3 positions
Applicants0 applied
ModeIn Office
CategoryCustomer Support
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