Location
Mumbai, Maharashtra
Work Mode
Hybrid
Duration
3 months
Stipend
₹24,000/mo
Start Date
Immediate / Rolling
Openings
3 positions
Type
Full-time
Category
Customer Support
About the Internship
Kiwi is hiring a Customer Success Intern in Mumbai — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to customer success and account retention rather than a certificate-only programme.
About the role
As a Customer Success Intern at Kiwi, your core…
About Kiwi
Kiwi offers a mentor-led Customer Success Intern in Mumbai with live project work in customer support, a stipend of ₹24,000/month and a Pre-Placement Offer opportunity for strong performers.
See all Kiwiinternships →Mumbai, MaharashtraVerified employer3 openings
Apply to Kiwi →Skills Required
Churn PreventionSaaS OnboardingNet Revenue Retention (NRR) TrackingCustomer Health ScoringCRM Hygiene (HubSpot / Salesforce)QBR PreparationEscalation ManagementProduct Training & EnablementUsage AnalyticsWritten Communication
Who Can Apply
- Final-year students and recent graduates from BBA/MBA, B.Com, B.E./B.Tech, B.A. or any graduate with strong communication who are based in or willing to work from Mumbai. You should be keen to learn Churn Prevention, SaaS Onboarding, Net Revenue Retention (NRR) Tracking on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.
Perks
Exposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsInternship Certificate
Interview & Selection Process
3 rounds — typical selection flow for this role:
- 1Application screening & resume shortlisting by the talent team
- 2Team-fit / behavioural interview with the team
- 3HR discussion — stipend, start date, expectations and offer
₹24,000/month
Stipend · 3 months
Openings3 positions
Applicants0 applied
ModeHybrid
CategoryCustomer Support
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