Location
Gurugram, Haryana
Work Mode
Work from Home
Duration
2 months
Stipend
₹29,000/mo
Start Date
Immediate / Rolling
Openings
1 positions
Type
Full-time
Category
Customer Support
About the Internship
Start your career in customer success and account retention with LEAD Group as a Customer Success Intern in Gurugram. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one.
About the role
As a Customer Success Intern at LEAD Group…
About LEAD Group
LEAD Group offers a mentor-led Customer Success Intern in Gurugram with live project work in customer support, a stipend of ₹29,000/month and a Pre-Placement Offer opportunity for strong performers.
See all LEAD Groupinternships →Gurugram, HaryanaVerified employer1 opening
Apply to LEAD Group →Skills Required
Churn PreventionSaaS OnboardingNet Revenue Retention (NRR) TrackingCustomer Health ScoringCRM Hygiene (HubSpot / Salesforce)QBR PreparationEscalation ManagementProduct Training & EnablementUsage AnalyticsWritten Communication
Who Can Apply
- Final-year students and recent graduates from BBA/MBA, B.Com, B.E./B.Tech, B.A. or any graduate with strong communication who are based in or willing to work from Gurugram. You should be keen to learn Churn Prevention, SaaS Onboarding, Net Revenue Retention (NRR) Tracking on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.
Perks
Pre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsInternship CertificateLetter of Recommendation
Interview & Selection Process
4 rounds — typical selection flow for this role:
- 1Application screening & resume shortlisting by the talent team
- 2Team-fit / behavioural interview with the team
- 3Online aptitude / domain assessment
- 4HR discussion — stipend, start date, expectations and offer
₹29,000/month
Stipend · 2 months
Openings1 positions
Applicants0 applied
ModeWork from Home
CategoryCustomer Support
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