Vyapar is hiring a Customer Success Intern in Kolkata — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to customer success and account retention rather than a certificate-only programme.
About the role
As a Customer Success Intern at Vyapar, your core…
About Vyapar
Vyapar offers a mentor-led Customer Success Intern in Kolkata with live project work in customer support, a stipend of ₹28,000/month and a Pre-Placement Offer opportunity for strong performers.
Churn PreventionSaaS OnboardingNet Revenue Retention (NRR) TrackingCustomer Health ScoringCRM Hygiene (HubSpot / Salesforce)QBR PreparationEscalation ManagementProduct Training & EnablementUsage AnalyticsWritten Communication
Who Can Apply
Final-year students and recent graduates from BBA/MBA, B.Com, B.E./B.Tech, B.A. or any graduate with strong communication who are based in or willing to work from Kolkata. You should be keen to learn Churn Prevention, SaaS Onboarding, Net Revenue Retention (NRR) Tracking on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.
Perks
Internship CertificateLetter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflows
Interview & Selection Process
4 rounds — typical selection flow for this role:
1Application screening & resume shortlisting by the talent team
2Online aptitude / domain assessment
3Technical interview on fundamentals and your projects
4HR discussion — stipend, start date, expectations and offer