Start your career in customer success and account retention with Zebu as a Customer Success Intern in Indore. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one.
About the role
As a Customer Success Intern at Zebu, your core focus…
About Zebu
Zebu offers a mentor-led Customer Success Intern in Indore with live project work in customer support, a stipend of ₹28,000/month and a Pre-Placement Offer opportunity for strong performers.
Churn PreventionSaaS OnboardingNet Revenue Retention (NRR) TrackingCustomer Health ScoringCRM Hygiene (HubSpot / Salesforce)QBR PreparationEscalation ManagementProduct Training & EnablementUsage AnalyticsWritten Communication
Who Can Apply
Final-year students and recent graduates from BBA/MBA, B.Com, B.E./B.Tech, B.A. or any graduate with strong communication who are based in or willing to work from Indore. You should be keen to learn Churn Prevention, SaaS Onboarding, Net Revenue Retention (NRR) Tracking on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.
Perks
Letter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunity
Interview & Selection Process
2 rounds — typical selection flow for this role:
1Application screening & resume shortlisting by the talent team
2Practical assignment or case study with a short walkthrough