Customer Success Intern

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Location

Thiruvananthapuram, Kerala

Work Mode

In Office

Duration

3 months

Stipend

₹31,000/mo

Start Date

Immediate / Rolling

Openings

3 positions

Type

Full-time

About the Internship

Start your career in customer success and account retention with HDFC Life Insurance as a Customer Success Intern in Thiruvananthapuram. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one. About the role As a Customer Success…

About HDFC Life Insurance

HDFC Life Insurance offers a mentor-led Customer Success Intern in Thiruvananthapuram with live project work in customer support, a stipend of ₹31,000/month and a Pre-Placement Offer opportunity for strong performers.

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Thiruvananthapuram, KeralaVerified employer3 openings

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Skills Required

Churn PreventionSaaS OnboardingNet Revenue Retention (NRR) TrackingCustomer Health ScoringCRM Hygiene (HubSpot / Salesforce)QBR PreparationEscalation ManagementProduct Training & EnablementUsage AnalyticsWritten Communication

Who Can Apply

Final-year students and recent graduates from BBA/MBA, B.Com, B.E./B.Tech, B.A. or any graduate with strong communication who are based in or willing to work from Thiruvananthapuram. You should be keen to learn Churn Prevention, SaaS Onboarding, Net Revenue Retention (NRR) Tracking on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.