Location
Navi Mumbai, Maharashtra
Work Mode
Work from Home
Duration
2 months
Stipend
₹30,000/mo
Start Date
Immediate / Rolling
Openings
1 positions
Type
Full-time
Category
Customer Support
About the Internship
Start your career in customer support with ESAF Small Finance Bank as a Customer Support Intern in Navi Mumbai. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one.
About the role
As a Customer Support Intern at ESAF Small Finance…
About ESAF Small Finance Bank
ESAF Small Finance Bank offers a mentor-led Customer Support Intern in Navi Mumbai with live project work in customer support, a stipend of ₹30,000/month and a Pre-Placement Offer opportunity for strong performers.
See all ESAF Small Finance Bankinternships →Navi Mumbai, MaharashtraVerified employer1 opening
Apply to ESAF Small Finance Bank →Skills Required
Customer CommunicationTicketing Systems (Freshdesk / Zendesk)Complaint ResolutionCRM ToolsEmail & Chat EtiquetteProduct KnowledgeEscalation HandlingExcelEmpathyTime Management
Who Can Apply
- Final-year students and recent graduates from Any graduate — B.A./B.Com/BBA/B.Sc/B.E./B.Tech who are based in or willing to work from Navi Mumbai. You should be keen to learn Customer Communication, Ticketing Systems (Freshdesk / Zendesk), Complaint Resolution on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.
Perks
Letter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunity
Interview & Selection Process
3 rounds — typical selection flow for this role:
- 1Application screening & resume shortlisting by the talent team
- 2Technical interview on fundamentals and your projects
- 3HR discussion — stipend, start date, expectations and offer
₹30,000/month
Stipend · 2 months
Openings1 positions
Applicants0 applied
ModeWork from Home
CategoryCustomer Support
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