Location
Dehradun, Uttarakhand
Work Mode
In Office
Duration
3 months
Stipend
₹28,000/mo
Start Date
Immediate / Rolling
Openings
2 positions
Type
Full-time
Category
Customer Support
About the Internship
Jana Small Finance Bank is hiring a Customer Support Intern in Dehradun — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to customer support rather than a certificate-only programme.
About the role
As a Customer Support Intern at Jana Small Finance…
About Jana Small Finance Bank
Jana Small Finance Bank offers a mentor-led Customer Support Intern in Dehradun with live project work in customer support, a stipend of ₹28,000/month and a Pre-Placement Offer opportunity for strong performers.
See all Jana Small Finance Bankinternships →Dehradun, UttarakhandVerified employer2 openings
Apply to Jana Small Finance Bank →Skills Required
Customer CommunicationTicketing Systems (Freshdesk / Zendesk)Complaint ResolutionCRM ToolsEmail & Chat EtiquetteProduct KnowledgeEscalation HandlingExcelEmpathyTime Management
Who Can Apply
- Final-year students and recent graduates from Any graduate — B.A./B.Com/BBA/B.Sc/B.E./B.Tech who are based in or willing to work from Dehradun. You should be keen to learn Customer Communication, Ticketing Systems (Freshdesk / Zendesk), Complaint Resolution on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.
Perks
Exposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsInternship Certificate
Interview & Selection Process
4 rounds — typical selection flow for this role:
- 1Application screening & resume shortlisting by the talent team
- 2Online aptitude / domain assessment
- 3Technical interview on fundamentals and your projects
- 4HR discussion — stipend, start date, expectations and offer
₹28,000/month
Stipend · 3 months
Openings2 positions
Applicants0 applied
ModeIn Office
CategoryCustomer Support
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