PB Fintech (Policybazaar) is hiring a Customer Support Executive in Surat. This is an entry-level, full-time opportunity for freshers and early-career professionals ready to grow with a supportive, fast-moving team.
As a Customer Support Executive, you will work alongside experienced professionals…
About PB Fintech (Policybazaar)
PB Fintech (Policybazaar) is hiring a Customer Support Executive in Surat — an entry-level, full-time role for freshers (0–2 yrs) with 2.4–3.6 LPA (indicative), mentorship and clear growth.
Freshers and candidates with 0–2 years of experience based in or willing to relocate to Surat, who are motivated, dependable and eager to build a career in operations. Fresh graduates are strongly encouraged to apply.
Perks
Health insuranceStructured onboarding & mentorshipLearning & certification supportClear career growth & internal mobilityPaid leavesModern tools & collaborative culture
Interview & Selection Process
3 rounds — typical selection flow for this role:
1Application Screening — the PB Fintech (Policybazaar) recruitment team reviews your resume, skills and (where relevant) projects/portfolio for fit with the Customer Support Executive role in Surat.
2Assessment / Assignment — a short practical task or case study to evaluate your operations skills.
3Technical / Functional Interview — a discussion of your skills, past work and a hands-on round relevant to Customer Support Executive.
4HR Discussion — a conversation about your goals, availability, expectations and the offer with PB Fintech (Policybazaar).