100ms

ServiceNow Administrator Intern

InternshipHybridNavi Mumbai, Maharashtra2 months27K/mo4 openingsImmediate / Rolling

About this internship

100ms is hiring a ServiceNow Administrator Intern in Navi Mumbai — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to ServiceNow platform work rather than a certificate-only programme. About the role As a ServiceNow Administrator Intern at 100ms, your…

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Skills you'll use

ServiceNowITSM ProcessesFlow DesignerJavaScriptBusiness RulesService CatalogIntegrations & RESTUpdate SetsReportingDocumentation

What you'll do

Work on modelling IT service processes in ServiceNow so tickets route themselves correctly alongside the core team
Apply ServiceNow, ITSM Processes, Flow Designer, JavaScript to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed B.E./B.Tech (any branch), BCA/MCA, B.Sc (Computer Science / IT) or MCA
Graduating batch 2025, 2026 or 2027 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of ServiceNow, ITSM Processes, Flow Designer (or a genuine willingness to learn them)
Exposure to JavaScript, Business Rules, Service Catalog is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Navi Mumbai, Maharashtra or willing to work from there for the internship period

Perks & benefits

Internship CertificateLetter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflowsDirect access to the team that owns the data you work on

Interview & selection process

4 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Technical interview on fundamentals and your projects
3Practical assignment or case study with a short walkthrough
4HR discussion — stipend, start date, expectations and offer

About 100ms

100ms operates in the it services sector and has an active presence in Navi Mumbai. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The work…

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